Question 1

What is a Person-Centred Counsellor / Psychotherapist?

Accepted Answer

Person-Centred Counselling is a gentle, supportive approach that puts you at the centre. In a safe, non-judgmental space, you can explore your thoughts and feelings at your own pace, while being met with empathy, respect, and understanding. The aim is to help you connect with your own inner resources, grow, and find new ways to navigate life’s challenges.

Question 2

How do online sessions work?

Accepted Answer

We currently use Google Meets or Whatsapp Video for our online sessions. 
I'll schedule the session and send you an invite to join via email when using Google Meets.
We will also share phone numbers so that I can give you a call if either of us have connection issues during the video call.

If you need help using Google Meets, just let me know!

I advise having a private space for your call, and ask that you don't have anyone else in the room during sessions. If this isn't possible, we can discuss your options.

Question 3

What should I do if I feel unsafe, suicidal, or I'm worried I may harm myself?

Accepted Answer

Although we may sometimes talk about self harm or suicide in our sessions, Kindness Creates is not a crisis service.

If you're feeling suicidal or having thoughts to harm yourself, you can: 
Text SHOUT to 85258
Or call Samaritans at 116 123

If you need immediate help, please call 999 or visit your local hospital's A&E department.

If you aren't based in the UK, please check out the link below and scroll down to your country of residence to see what immediate support is available to you: 
https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines

Question 4

Who can benefit from Person-Centred therapy?

Accepted Answer

Person-Centred therapy can support children, young people, and adults of all ages. It’s helpful for anyone navigating life’s challenges—whether you’re experiencing stress, anxiety, low mood, relationship difficulties, or simply want a safe space to explore your feelings and grow.

Question 5

How many sessions will I need?

Accepted Answer

Every person’s journey is unique, so there isn’t a fixed number of sessions. Some people find a few sessions helpful, while others benefit from ongoing support. Together, we’ll find a pace and plan that feels right for you.

Question 6

What happens in a typical session?

Accepted Answer

A session is a safe, non-judgmental space where you can talk about whatever feels important. There’s no set agenda—you decide the focus. I’m here to listen, reflect, and support you as you explore your thoughts, feelings, and experiences at your own pace.

Question 7

Is therapy suitable for children or young people?

Accepted Answer

Yes. Therapy can be very effective for children and young people, using age-appropriate, gentle approaches. Sessions can include conversation, creative activities, or storytelling, depending on what helps the child feel safe, understood, and engaged. I am not currently offering sessions for anyone under the age of 18 years old but would be happy to recommend or signpost.

Question 8

Can therapy help with trauma or anxiety?

Accepted Answer

Absolutely. My approach is trauma-informed, meaning I create a safe space to explore experiences of stress, loss, or trauma without pressure. Therapy can also support anxiety, helping you understand triggers, regulate emotions, and develop coping strategies in a supportive, compassionate way.

Question 9

How do I book a session?

Accepted Answer

Booking a session is simple. You can get in touch via the contact form, email, or phone, and we’ll find a time that works for you. I’ll answer any questions you have and guide you through the next steps to start therapy.

Question 10

Do you offer online sessions only, or in-person too?

Accepted Answer

At the moment, I offer online sessions only. This allows you to connect from the comfort and safety of your own space, wherever you are. Online therapy is just as effective and offers flexibility for your schedule.

Question 11

What are your fees, and do you offer concessions?

Accepted Answer

My standard fee is £60 per session. I understand that circumstances vary, so concessions can be discussed if needed. Please get in touch to talk about what might work for you.

Question 12

What happens if I need to cancel or reschedule?

Accepted Answer

If you need to cancel, please try to give at least 48 hours’ notice. Sessions cancelled with less than 48 hours’ notice will be charged unless there’s an emergency. Rescheduling can usually be arranged, and we’ll work together to find a suitable alternative time.

Frequently asked questions